Communications & Networks: Credit Set 2

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Mr Munro
Mrs Smith
Mr Carey
Mr McGivern

Faith works in a call centre which runs a client-server network.
State two advantages of using a client-server network. [PS] (2 points)

What piece of hardware will have to be installed in each computer to allow access to the client-server network? [KU] (1 point)

The manager of the call centre used to travel to London to attend meetings with other centre managers. They now use video conferencing instead.
State one input device required to use video conferencing. [KU] (1 point)

State one advantage to the managers of video conferencing instead of attending their monthly meeting. [PS] (1 point)

The call centre have a web site which is designed to answer customers questions.
The web site includes audio and video help files.
State one method of capturing audio for a web page. [KU] (1 point)

Give one advantage to the customer of including help in the form of videos added to the web site. [PS] (1 point)

The web site is designed to provide accesibility to people using mobile internet technologies.
Give one example of a device that might be described as a mobile internet technology. [KU] (1 point)

Give an example of a tranmsission medium required to view the web site on a mobile internet technology. [PS] (1 point)

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