1. Commercial Data Processing
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Commercial Data Processing is the use of powerful computer systems to collect and process large volumes of data at high speed.
For example, in Airports, powerful computer systems are used to process the large amounts of data that are needed to manage the airport and the businesses that operate there.
Watch the videos in turn below to see how Commercial Data Processing works on our front step at Glasgow Airport
The Reasons for Using Computers in CDP Systems
For example, in airports, computer systems make it possible to
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Without computer systems, places like airports would simply not be able to cope. In the words of the airport staff, 'the airport without the computer system would be a nightmare to organise'.
Before continuing, it is important to realise the difference between data and information.
| Data and Information | Example from the program |
| Data can be defined as pieces of
information that have not been
collated or processed. Information is data that have been processed and, once part of a recognisable pattern, have meaning and value. |
Individual passenger bookings are pieces of data. Once processed the BA managers can get information about passenger numbers and movements and the popularity of flights to each destination. |
One of the advantages of Commercial Data Processing is that it makes it easier for managers to control and process the information that is central to the operation of their businesses
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A good example of this in action in the airport is the Airport Operating System (AOS). This is a computer system designed to capture information about the scheduling of landings and departures as well as operational flight information. This information is then used to manage the resources in the airport such as the allocation of aircraft stands, boarding gates and check-in desks. It is used to alert the crews who fuel and maintain the aircraft as well as the caterers.
The AOS is then used to inform staff and the public about flight times using the large Flight Information Display Systems. It even feeds the information directly to Teletext/Ceefax and the British Airport Authority’s website at: www.baa.co.uk
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The operation of the AOS gives us a clear example of single-entry multiple use of data. Once details about the progress of a flight are entered into the system, its landing time is confirmed. Immediately the system makes this information available to a whole host of people:
• the baggage handlers
• the caterers
• the crews who refuel and maintain the aircraft
• the public, through the display monitors
• the airline ground staff at the receiving airport
• Hillington billing centre staff who will bill the airline for the landing charges.
What you have to do!
Either in a new Word Document or in your Brain. Under a Main Heading Commercial Data Processing complete the following tasks.
What you should now be able to do!
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Continue to 2. The Commercial Data Processing (CDP) Cycle.